Privacy Policy

Reethal Cloud ("we," "us," or "our") operates the Reethal Cloud hosting platform. This policy describes how we collect, use, and protect information when you use our website and services.

Information we collect

We may collect the following types of information:

• Account and contact details (name, email, company) when you sign up, contact us, or complete a purchase
• Payment information processed by our payment provider (Paystack); we do not store full card details on our servers
• Usage and technical data (IP address, browser type, pages visited) collected via cookies and similar technologies
• Communications you send to us through contact forms or support channels

How we use your information

We use collected information to:

• Provide, operate, and improve our hosting services
• Process payments and send transactional emails
• Respond to inquiries and provide customer support
• Send service-related notices and, where permitted, marketing
• Comply with legal obligations and protect our rights

Cookies

We use cookies and similar technologies to maintain sessions, remember preferences, and understand how visitors use our site. You can control cookies through your browser settings; disabling cookies may affect site functionality.

Third-party services

We work with trusted third parties, including:

• Paystack — payment processing
• Resend — transactional and contact email delivery
• Infrastructure and analytics providers necessary to operate our platform

These providers process data according to their own privacy policies and our agreements with them.

Data retention and security

We retain personal data only as long as needed for the purposes described in this policy or as required by law. We implement reasonable technical and organisational measures to protect your information.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us to exercise these rights.

Contact

Questions about this policy? Email hello@reethal.cloud.